We had the worst experience with Steve's. Why I went anywhere other than American Blind and Wallpaper was my first mistake.
Steve's promises you deals, but most of the paper you choose in your color category is mysteriously out of stock. We finally chose a paper from the blue strip collection only to have it arrive as gray, silver, black and tan. Our only recourse is to pay to send it back ourselves...they offer no shipping label and to pay a 30% restocking fee. Thirty percent!!!
The customer service rep said we should have asked for a swatch. Not I'm sorry that we have this wallpaper totally misclassified, not, let us offer to at least repay the shipping cost. NOTHING! I will be bad mouthing them on every site I can find.
Horrible business practices. I'll sell my wallpaper on eBay and make out much better!
Review about: Steves Blinds And Wallpaper Blinds.