Manufacturer: Steves Blinds And Wallpaper Category: Customer Care Clear all filters (5 of 5 reviews match)
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We have moved several times and always used Steve's Blinds and Wallpaper.We have purchased levolor cellular and mini blinds. We have also purchased a lot of Thibaut wallpaper . They have the best prices and service. We also receive our blinds and wallpaper very...
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5.0
Product
Steves Blinds And Wallpaper Customer Care
#958478
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Their next day shipping is really 2 day shipping. Joshua was very arrogant on the phone and absolutely no help at all.Good company gone bad. They couldn't give me a tracking number so I don't know when I will be getting the shade. The cost was 45.00 for overnight. They...
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Steven.Katzman
Steven.Katzman

I truly apologize for what occurred with your order. I understand that you placed an order on Sunday evening at 6:42pm. Our quick ship program is if you place an order by 8a...

Steven.Katzman
Steven.Katzman

Dear Anonymous,Please accept my sincerest apologies. If you send me your order number and/or contact information I will be more than happy to look into what occurred as well ...

1.0
Steves Blinds and Wallpaper Orange, Massachusetts
Product
Steves Blinds And Wallpaper Customer Care
I didn't like
  • Inflated shipping charges
#951660
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Definitely NOT "pissed"! I was completing online ordering information (stevesblindsandwallpaper.com) for a large room darkening shade and wasn't sure about a couple of options.I called their 800 number talked to Ken in customer support. I was amazed by his knowledge,...
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1.0
Product
Steves Blinds And Wallpaper Customer Care
I liked
  • Ken in customer service
#934802
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I stumbled on this page while online searching and just had to share my positive experience after reading some unfortunate complaints.I Ordered 5 cellular shades for my bay windows using the "user friendly" online form, and calling customer service. First I called for...
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Steven.Katzman
Steven.Katzman

Dear Jan,Thank you very much for your business as well as for taking the time to share the experience you had with Steve's Blinds & Wallpaper. It provides everyone at Steve's...

Product
Steves Blinds And Wallpaper Customer Care
#911590
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I had a "HORRIBLE HORRIBLE HORRIBLE" experience with STEVE'S BLINDS AND WALLPAPER!!!! BEWARE!!! place my order of almost $400.00 on August 24th and received my order later than promised.... that was ok but they do not stand behind their guarantee! A lady helped me...
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Anonymous
Fredsmom

I had a similar experience and wrote directly to the president, Steve Katzman. Within 2 hours, the VP called me and has been working with me to resolve my issue. Their probl...

Product
Steves Blinds And Wallpaper Customer Care
#267388
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