Their next day shipping is really 2 day shipping.
Joshua was very arrogant on the phone and absolutely no help at all. Good company gone bad.
They couldn't give me a tracking number so I don't know when I will be getting the shade. The cost was 45.00 for overnight. They have some crazy idea that they tried to get me to believe about overnight shipping is really 2 day shipping can you believe that I couldn't.
Joshua has the routine down pat about spinning the problem in their favor. I would have none of it.
I would be very careful about ordering from them in the future if that was the case.
This person wrote the review because of poor customer service at Steves Blinds And Wallpaper. Reviewer claimed that he or she lost $45 and wants Steves Blinds And Wallpaper to read this review and look into the issue (if any).
The most disappointing in user's experience was inflated shipping charges. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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