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I purchased a set of four blinds from Steve's and was told they would ship within a week. I live overseas and they said I should receive them within four weeks. After five weeks, no blinds, so I inquired of their shipping date, but was told they haven't shipped yet...
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2.3
I liked
  • Bali product is as expected
I didn't like
  • Inflated shipping charges
  • Customer service
#568890
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My wife wanted to order a wood blind from Lowe's (The perfect color to match our wood work).. It was going to be $232.00, which I threw a fit and said no way on the $232.00 for a blind. A few months later she finally talked me into it. Levolor had discontinued this...
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#555669
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We had the worst experience with Steve's. Why I went anywhere other than American Blind and Wallpaper was my first mistake. Steve's promises you deals, but most of the paper you choose in your color category is mysteriously out of stock. We finally chose a paper from...
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#544292
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I’m over 60 and can say without exaggeration that I had one of the worst shopping experiences of my life with Steve’s Blinds. Here’s the story. My wife and I ordered custom vertical blinds for the main windows and sliding doors in our living room on May 29. We didn’t...
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Steven.Katzman
Steven.Katzman

Please accept my sincerest apologies. Please contact me directly with your order information so that I can investigate what occurred and immediately get your refund processed....

#511997
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Last night I placed an online order for 2 inch wood blinds. This morning they sent an email stating that they could not manufacture the blinds that we ordered because they were less than 10 inches in width. Now I have to wait 5-7 business days for my order to be...
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#492815
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We are huge fans of Steve's Blinds and Wallpaper. We have ordered from them several times. A couple of times on their website and most recently because we moved to Michigan we took advantage of their free shop at home service. Everyone we deal with is very...
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Anonymous
dc

Reads like a planted tidbit. Did this person seek out a complaint board to make a compliment? Really?! Steve, you can do better!

#468661
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Ordered cellular shades last night around midnight. Called this morning to discuss the order and the customer service agent was rude. In my sales confirmation I requested a call about the items, specifically the cord location but it was difficult to determine on...
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#461131
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I purchased online 8 sets of Levolor honey comb blinds for a new office that I was converting from a Dentist office to a new office place for my business. There are 8 different window openings consisting of only 2 different sizes. At the time I was still in the...
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#460266
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We Love Steve’s blinds and Wallpaper. I have made at least 6 purchases from them in the past 5 years. We lived in Austin, Texas and purchase blinds from them on several occasions. The quality of their products is excellent! We always received them in time and they...
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#458248
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I submitted an order for about 2,500 worth of blinds. It was new construction and I submitted exact measurements but they still reversed the measurements... e.g. blinds 32 inches high and 60 inches wide. I asked for them to fix it. They said they would get back in 2...
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Steven.Katzman
Steven.Katzman

Please accept my sincerest apologies for the way in which your situation was handled. I am certainly going to investigate this. Over the 35 years I have been in this business...

#428178
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