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BEWARE of purchasing anything online through Steve’s blinds, their computer system is faulty, and you will be sent dozens of blinds at an incorrect size, and the company will do ABSOLUTELY nothing to send you the right ones or give you a refund. I had to get in touch...
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Company wrote 0 public responses to the review from Aug 31.
1.0
#1343413
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Steves Blinds And Wallpaper - Poor quality, slow customer service

Poor quality wood blinds; if you have an opportunity, buy somewhere else. The quality of Steves Blinds is well below the competitors and I actually ordered the mid grade (not the lowest grade!). Customer service takes several days to respond and the blinds were cut too long - not something I am used to when ordering customer blinds. Customer services just tells me that they will check with the factory on my issues and then gets back to me 2 weeks later.
Company wrote 0 public responses to the review from Jun 13.
1.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
#1279484
Website does not make clear that color shades are color on one side only. When I questioned why this was not made clear I was told that I should have gotten a sample. How should I know a sample was needed if they did not indicate that they did not give customer all...
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Company wrote 0 private or public responses to the review from May 08.
1.0
I didn't like
  • Attitude or the failure to disclose all info about product
#1250663
I know this website is mostly about saying how bad XYZ company is, and how terrible their service was for the people complaining. But I've got to say that I've ordered three times from Steves Blinds, all of which were orders for cellular shades, no wallpaper. I've...
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Company wrote 0 private or public responses to the review from May 07.
4.7
I liked
  • Price and quality of products
I didn't like
  • Customer service folks can be a bit brusque
#1249894
I ordered 16 rolls of wallpaper in May 2016 , which looked like the right shade of red(more of a Burgundy) from their website, but when I received it , it was really an orange red , not a blue red like it appeared on their site. It wasn't even close to what it was...
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Company wrote 0 public responses to the review from Nov 28, 2017.
3.1
#1138739
Before ordering anything take the time to read the fine print. They are awful 30% restocking fee the highest and any other company. You have to wait for them to give you the reference number in order to return anything at all. It takes about 2 weeks and you only have 3...
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Company wrote 0 public responses to the review from Aug 16, 2017.
2.4
#1088373
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Steves Blinds And Wallpaper - Terrible product, terrible customer service

I ordered 3 blinds that are defective. The cord lock mechanism is defective so the blinds will not lower by pulling the cord to the left. I finally got one lowered to see that2 slats are in the same slot. It has been a nightmare trying to tesolve the issue. Six emails, two web chats, and many phone calls just give me the run around. Terrible product and terrible customet service
Company wrote 0 public responses to the review from Jun 27, 2017.
#1066649
I ordered one blind from Steve's blinds over a month ago. I still have not received it. I got an email from a company named Bizate asking if I was satisfied with my purchase. I let them know I did not receive my purchase. They emailed back basically saying sorry we...
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Company wrote 0 public responses to the review from Feb 06, 2017.
Steven.Katzman
Steven.Katzman

Please accept our apologies for the confusion regarding Bizrate. Please forward your order number to my address steve@stevesblinds.com and our customer service supervisor wil...

I didn't like
  • I did not receive item
#1003357
We have moved several times and always used Steve's Blinds and Wallpaper. We have purchased levolor cellular and mini blinds. We have also purchased a lot of Thibaut wallpaper . They have the best prices and service. We also receive our blinds and wallpaper very...
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Company wrote 0 private or public responses to the review from Nov 20, 2016.
Their next day shipping is really 2 day shipping. Joshua was very arrogant on the phone and absolutely no help at all. Good company gone bad. They couldn't give me a tracking number so I don't know when I will be getting the shade. The cost was 45.00 for overnight....
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Company wrote 0 public responses to the review from Nov 08, 2016.
Anonymous
anne venditti

I also had a horrible experience with 'Steve's'. Bought wallpaper last year and when I received it, the color was not what I was expecting, so I returned all the rolls. After ...

Steven.Katzman
Steven.Katzman

I truly apologize for what occurred with your order. I understand that you placed an order on Sunday evening at 6:42pm. Our quick ship program is if you place an order by 8a...

1.0
Orange, Massachusetts
I didn't like
  • Inflated shipping charges
#951660