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We ordered our blinds and then decided to check reviews, After reading the bad reviews for Steve's Blinds, we were a little skeptical and almost canceled our order (19 wooden blinds, $1450.00). Well I am glad to say that we received our blinds in about 10 days, and...
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5.0
#694613
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Ordered 3 plantation shutters with the banner "ships in 10 days", not may ship in 10 days or can ship as early as 10 days but "ships in 10 days". Well it is 38 days and I still don't have any shutters. What was Steve's excuse, well the manufacture was backed up. ...
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Anonymous
Anonymous

Hey Steve I have gone through the dance with your customer service, which is a joke. Your sincere apology is a also a joke. You cost me hundreds of dollars in delays, I have...

Steven.Katzman
Steven.Katzman

Dear Blumfamily2 -Please accept our sincerest apologies. If you can forward your order information I will be more than happy to research what occurred and we will do whatever...

1.0
I didn't like
  • False claims
#662329
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Missing parts with our inside mount blind order. Although sent next day delivery our blinds didn't get up for another 7 days. BUT.. They handled the issue with next day delivery. Had bigger window I wanted blinds for & we were uneasy about ordering again. They gave...
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#634965
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Received blinds and was missing parts. Called their customer service and was told they would over night parts and I would receive on Wednesday. Did NOT HAPPEN!, called Thursday and was informed they did not go out overnight but they would be in mail Friday. DID NOT...
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1.8
#629825
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A week after placing my order, there was no update in the system. I inquired about my order status and shipping date. Customer service told me it was shipped that day (4/7) but no tracking information. A week later, when I hadn't received product or a status update, I...
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2.0
#621825
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I ordered 2 rolls of wallpaper liner on 03/31, the charge went through 03/31 I made my payment through PayPal and it shipped the same day. I received 1 roll. They claimed it was a bigger roll so it counts as 2. The math was not quite right. They hit me with an...
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3.0
#618831
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I bought wallpaper from menards and somehow I was short of wallpaper so I googled and found this website who said they will give 2 rolls on the same price + handling cost so I bought as it was not a bad deal but when I received, I got 1 roll with the same size as...
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#611050
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Steve's may have a large client base with respect to staffing: but I believe they have dialed in how to have that & pass the savings on to us, the consumers. I had my doubts/fears, but am reassured & certain they have the balance dialed in so they can pass on...
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4.3
#610740
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I ordered 7 blinds, 6 were inside mount and 1 was an outside mount. They cut all of them for an outside mount. I called them back and she said she would put another order in, put a rush on it and get me 2 day shipping. These were for a rental property and I had tenants...
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2.5
I didn't like
  • Customer service
#588680
Reply to reviews
Do not do business with Steve's Blinds and Wallpaper. They do not honor their word. My blinds did not come for one whole week after I had ordered them with a one-day guarantee. I was assured by a customer service representative five days later that per the contract, my...
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3.0
#581852
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